Түйін сөздер: мониторингілеу, сапа, білім беру бағдарламасы, параметрлер, алгоритм, басқару,
шешім.
G.B. Niyazova 1 , G.Zh. Menlibekova 1 , E.E. Kopishev 1 , I. Koleva 2 1 L.N. Gumilyov Eurasian National University, Nur-Sultan, Kazakhstan 2 Sofia University «St. Kliment Ohridski, Sofia, Bulgaria Methodological foundations for monitoring the quality of educational programs: parameterization, objectivity of evaluation, decision-making algorithms Abstract. The relevance of the article is determined by the fact that at present, due to the expanded
opportunities for obtaining education in its various forms and various higher educational institutions, the
problem of the quality of educational programs is fundamentally important. This problem is of particular
importance in the face of growing competition in the educational services market. The variety of educational
programs, the transparency of the results of assessing their compliance with quality assurance standards provide
the consumer of educational services with a choice.
Today, the monitoring system covers almost the entire education system of the Republic of Kazakhstan;
at the present stage, an important task is to clarify the methodological foundations for monitoring the quality
of educational programs, including identifying quality parameters, increasing the objectivity of assessing the
information received, and responding quickly to problems.
The article presents the result of studying the possibility of improving the quality of educational programs
through an objective assessment of compliance with quality parameters in the process of internal monitoring.
The parameters under consideration are developed using a mathematical apparatus.
The article provides a description of the methodology for calculating the parameters that characterize the
quality of the educational program, which determines the real state of the quality of a particular program,
identifying its most problematic moments. To conduct monitoring studies using a scheme for the distribution of
powers between the subjects making management decisions, an algorithm has been developed to improve the
quality of the educational program. The research results obtained based on the use of this control methodology
provide new opportunities for developing managerial decisions related to improving the quality of the
educational program of higher and postgraduate education in the context of global integration.
Keywords: monitoring, quality, educational program, parameters, algorithm, control, decision.