customer services manager and I'd like to help you. I understand you are having a
Alison: Well, yes. I've just come back from one of your holidays.
I went to Crete, in
Greece, got back last week and the whole thing was a disaster.
Angela: Would you like to just explain from the beginning what's happened?
Alison: Well, yes. To start with, when we got to the airport in, in Crete, we had a
twohour wait on the coach, I think there was a delayed flight or something,
and...and...
Достарыңызбен бөлісу: 
