ROLE PLAY 2.
There’re different attitude to conflicts in different cultures. Americans think
that conflicts help the progress, but the Japanese are sure that it’s better to avoid
any conflict and save face. How about your culture?
In business conflict may sometimes be an unavoidable step on the road
towards agreement or to the breakdown to the negotiations. Conflicts involve a lot
of emotions. Sometimes trying to reach the aim we don’t control our body
language which may influence the results of the negotiations.
TASK. A) Work in pairs. Read the situation and make up two dialogues.
The first one is between two Englishmen in English and the second between two
Russians in Russian. Involve as much body language as possible in this situation.
Situation.
A year ago an advertising consultancy, SAR Services, agreed to design and
run a twelve-week magazine advertising campaign for KPack Inc. using specialist
journal.
KPack is not happy with the campaign. The first advertisements were a
month late, missing two important trade fairs. The advertisements did not appear in
two key industry journals. Now KPack is refusing to pay the whole fee for the
campaign.
B) Take turns to perform your dialogues in front of the class, first in
English, then in their own language. After each dialogue, the other students have
to comment on the non-verbal behaviour they observed and the ways the
interlocutors treat conflicts. Answer the questions such as:
What differences, if any, did you notice when the languages were changed?
What differences in gestures did you notice?
What differences in facial expressions did you notice?
Were there any differences in eye-contact? If so, what were the differences?
What did you learn about non-verbal behaviour in English from this
activity?
What did you learn about non-verbal behaviour in your own language?
What did you learn about the attitude to conflicts in these countries?
Достарыңызбен бөлісу: |