Example Letter Drivers Co. 3489 Greene Ave. Olympia, WA 98502 August 17, 2001
Richard Brown, President
Document Makers
Salem, MA 34588
Dear Mr. Brown,
As someone who has worked with your company for over 3 years, we were very
disappointed to see the documents you produced for our latest Drivers Co. publicity cam-
paign.
As our written agreement stipulated, we expected full color leaflets with fancy ex-
planatory texts, but instead, we found that black and white photos had been included in
the prepared leaflets. I think you will agree that a communication problem exists.
We would like you to send out a photographer to provide us with the promised
color coverage, or provide us with a refund.
Yours truly,
(signature here) Thomas R. Smith,
Director
