forms of courtesy. These forms ensure that the ranks of the sender and the addressee are respected,
and the modification of these forms may well be taken as deliberate neglect or lack of respect. The
forms can, however, be adapted in doubtful cases, but it should be borne in mind that some people
are sensitive to attestations of this sort and it is better to include too much rather than too little.
Official and semiofficial letters (like “notes”) are normally written in the language of the
sender. If, however, a mission prefers to use another language, the general custom is that it should
English or French.
The variety of occasions on which official or semiofficial letters are written is so big that
such letters cannot really be placed in any particular category, but all of which are still important in
day-to-day life.
Let us consider some types of Goodwill Letters: Congratulations, Thanks, Invitations and
Replies, Condolences, and Miscellaneous letters.
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