Of L. N. Gumilyov Eurasian National University педагогика. Психология. ӘЛеуметтану
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Pedagogika 1,2021
| P.T. Burbaeva, B.K. Mendybaev
L.N. Gumilyov Eurasian National University, Nur-Sultan, Kazakhstan Change management using the methods of sociological analysis: the case of a single provider of public services of the Republic of Kazakhstan Abstract. The article reflects the applied aspects of the use of methods of sociological analysis in the implementation of complex management decisions. Using the example of the transformation of the activities of a public service provider (State Corporation “Government for Citizens”), the possibilities of using a questionnaire to assess the situation in the management system and the prospects for involving employees in the planned change program are shown. The transition of an organization to new forms of management, change of processes and redistribution of responsibility is a difficult task, it refers to high-risk management decisions. The success of a transformation is often determined by the availability of competencies and the readiness of staff to change. The extensive practice of similar projects shows that the lack of understanding of the level of involvement or readiness for changes on the part of key employees leads to incorrect planning and, as a rule, to the failure of strategic initiatives. Управление изменениями с применением методов социологического анализа... 225 № 1(134)/2021 ВЕСТНИК Евразийского национального университета имени Л.Н. Гумилева. Серия Педагогика. Психология. Социология BULLETIN of L.N. Gumilyov Eurasian National University. Pedagogy. Psychology. Sociology Series This article highlights the experience of developing and applying methods of analytical sociological research to solve applied management problems. The scientific and applied significance of the work lies in the creation of a toolkit that considers the issues of strategic management of an organization from the point of view of social changes taking place in the organization during complex modernization. Key words: transformation, change management, readiness for change, business process reengineering, sociological research methodology, organizational design, public services. жүктеу/скачать 3,76 Mb. Достарыңызбен бөлісу:
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