Xxii республикалық студенттер мен жас ғалымдардың ғылыми конференция материалдары



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Сборник материалов конференции (продолжение)

Пайдаланылған әдебиеттер:
1.
«
Қазақстан» энциклопедиясы., «Қазақ ұлттық энциклопедиясы» баспасы., Алматы, 
2002. 621 б. 
2.
«Общенациональная идея Казахстана: опыт философско-политологического анализа» – 
Алматы: КИЦ ИФиП МОН РК, 2006. – 412 б. 
3.
“БАҚ дегеніміз – мемлекеттік идеология құралы”. Сәуле Саматқызы, 03.12.2010 ж., 
(kazgazetakz) 
4.
Кенжебаев Б., «Қазақ баспасөзінің тарихынан мәліметтер», А., 2016 ж.
5. 
Есім Ғ., «Елдік сана философиясы», Егемен Қазақстан, 28 маусым, 2006 ж. 
Өндірбай Н., Смагулова Ж.Б. 
Кызылординский государственный университет имени Коркыт Ата 
 
MERCHANDISING AS A STRATEGY TO MAXIMIZE PROFIT OF A RESTAURANT 
 
Merchandising 
is 
the 
activity 
of 
promoting 
the 
sale 
of 
goods 
at 
retail. 
Merchandising activities may include display techniques, free samples, on-the-spot 
demonstration, pricing, shelf talkers, special offers, and other point-of-sale methods. According 
to American Marketing Association, merchandising encompasses "planning involved in 
marketing the right merchandise or service at the right place, at the right time, in the right 
quantities, and at the right price."[1] 
When we refer to the term
 Visual Merchandising, 
the first thing that comes to mind is to relate 
the fashion industry. It is true that multinational in the textile sector have been commissioned to 
bring the highest this technique because of its importance. However, it must be clear that 
any 
place where a product and / or service sold visual merchandising be applied 
[2]. 
Visual food merchandising is one of the hottest trends in the restaurant, foodservice and 
hospitality industry today, which is the fine art of presenting products in a way that gets 
customers to buy, as well as bringing products to life with eye-catching displays of freshness, 
color, quality and abundance. 
A great food merchandising program paired with cross-merchandising strategies will help to 
increase restaurant or foodservice operations' sales significantly, as well as boost customer 
satisfaction and return business. 
The benefits of eye-catching food merchandising displays and cross- merchandising techniques 
are immediate. Sales will increase between 15 percent to 300 percent if restaurant owner has 
done a proper job with merchandising program. Staff's morale will also be raised from the 
improved surroundings and satisfied customers. 
Running a foodservice operation takes much more than just displaying the usual information 
like the "daily special". As an operator, owner must consider what will lure customers into 
operation in the first place. Here are some basic merchandising rules and tips to follow:
 


380 
1. Make it look appetizing 
Owner should build his food displays so that customers can see them from all angles of facility. 
It is possible to use the freshest ingredients and colorful food items to catch their attention. 
Display food items using uniquely shaped plates and dishes with different textures. Use terra 
cotta and other environmentally conscious colors, and incorporate natural wood and bamboo to 
create a more modern, clean and sleek image. 
For example, the addition of a simple, thick, wooden board placed inside a standard glass 
display unit for sandwiches emphasizes to customers that the sandwiches have just been freshly 
made. Without the board, the sandwiches look start and naked, and allows customers to wonder 
how long they have been sitting there, since a glass and steel display unit tends to evoke a sense 
of coldness and emptiness. The cutting board helps to add warmth and life to the display unit. 
2. Place products on a slant and use color 
Food is always displayed better when placed on a slant and not lying flat. Tilted European-style 
wooden racks are a great merchandising tool to display breads, pies, pastries, and other products, 
creating an inviting display to tempt your customers to buy. 
Color is one of the most important factors when dealing with food displays. Many food 
products tend to come from the brown and beige palettes, so is necessary to brighten up 
operation with greens, reds, oranges and yellows, to also create a fresh and healthy look. 
Consider looking at what items you might already have on hand in your kitchen, pantry and 
stockrooms that might add mouthwatering color and substance to your display. 
3. Use cross-merchandising techniques to use higher sales 
For cafeterias and market-style operations, cross-merchandising is an excellent opportunity to 
upsell by placing the right foods together. Soups, sandwiches and potato chips should be placed 
in the same area, while coffee and tea should be served right next to desserts. Side orders and 
salads could be split. For example, small containers of salad could be packaged and placed on ice 
next to the grill, as well as stationed next to the sandwiches. Also try different varieties of cream 
cheese next to bagels, or fresh fruit and whipped cream next to cake and ice cream. Coffee and 
tea is a great partner to bakery items. Sales of beautifully packaged coffee will soar when placed 
next to bakery items. 
4. Use the cash-wrap area 
The cash-wrap area is prime real estate for merchandising. Proper merchandising of additional 
retail products at the cash-wrap area will help increase average checks. Use cash-wrap area for 
last minute sales of coffee, soda, desserts, candies and chocolate bars, and create an irresistible 
display of goods that customers cannot refuse[3].
Visual merchandising is a crucial retail strategy that maximises the aesthetics of a product with 
the intent to increase and maximise sales. A visual merchandiser plays a critical role in the look, 
feel and culture of a brand. If visual merchandising is done well, it can create awareness whilst 
simultaneously increasing brand loyalty[4]. 
Branding is very important in the foodservice industry
 because having strong branding can 
bring in new customers and foster customer loyalty, which is good for business. There are many 
ways to build restaurant's brand, and one of the best ways is through branded merchandise.
Branded merchandise is a collection of products that feature business's logo, which owner can 
sell to increase customer loyalty. Loyal customers are very important for businesses because they 
provide a steady stream of income that business owners can always rely on. 
There are 
many different types of branded merchandise
 that establishment can offer, although 
not all of them will be the right fit for every business. Here are some of the most popular types of 
branded merchandise to give an idea of what kind of merch owner can offer at his establishment. 


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