Цель и задачи дисциплины: Цель освоения учебной дисциплины



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Дата03.11.2023
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Ролевая игра.
Тема 2
Imagine that you are opening your own clothing store or some other business. What kinds of office equipment and supplies do you think you will need to run your business? How much will this equipment cost? Will you rent the equipment or buy it? Do you create a Website for your business? Discuss your ideas.
Тема 5
Choose a role. Choose between: the person chairing the meeting, clients, internal staff and so on. Role play: opening a meeting. Imagine different scenes:
a meeting at a record company for young pop artists,
a meeting at an academic publishing company,
a meeting of national leaders,
a meeting of high school students, (e.g. a student council)

Промежуточный контроль знаний по дисциплине.
Тест (темы 1, 2, 3, 4)
1. Choose the correct option.
1. You pass a co-worker in the hallway and he asks “How are you?” You respond by:
a. Telling him that your back has been hurting you and you have a cold
b. Saying “Fine, thanks”
c. Explaining that you are tired and stressed out in your job
2. Canadians value closeness and friendliness. It is appropriate to stand close to a business contact and frequently touch his/her arm while talking.
a. True b. False
3. A co-worker comes to your office to introduce you to a friend of his. You:
a. Smile and nod
b. You stand up, establish eye contact, smile and shake his hand
c. Wave and tell him how happy you are to meet him
d. Give him a “high five”
4. You have a meeting with a colleague from a different department scheduled for 10:00am. You’ve spoken to the receptionist and you have been waiting outside the colleague’s office for a while and it is now 10:05. You want to make sure the person knows you’re there. You:
a. Peek your head in the doorway and say “Excuse me”
b. Stand near the door where your colleague will see you
c. Continue to sit and wait
d. Enter the office confidently, introduce yourself and remind them you have a 10:00 am meeting.
5. After a meeting with a contact, in order to express your thanks, it is appropriate to:
a. Send him/her a small box of chocolates with a note
b. Drop by the office and give him/her a hot cup of coffee
c. Send a dozen red roses to his/her home
d. Send a thank you letter
6. When meeting a contact of the opposite sex the man should wait for the woman to initiate the handshake.
a. True b. False
7. When breaking the ice with a contact at the beginning of a meeting it is appropriate to discuss such things as the weather, politics and traffic.
a. True b. False
8. When corresponding with a business contact by email you should:
a. Be as formal as if you were writing an actual letter on paper
b. Be a little more informal to appear up-to-date with technology and the trend towards a relaxed work atmosphere
9. It is acceptable to leave on your personal cellular phone during office hours and answer it when it rings.
a. True b. False
10. A co-worker shares office gossip/rumors with you. You:
a. Thank him for telling you and pass the stories on
b. Check out the facts with other employees
c. Politely listen and keep the information to yourself

2. Listen to the conversation (http://www.esl-lab.com/tc1/tc1.htm) by pressing the "Play" button and answer the questions.


1. Why can't Elaine Strong answer the phone?
A. She's in a meeting.
B. She's out of the office.
C. She's talking with another customer.
2. What does caller want the secretary to send?
A. information on after-sales service
B. a picture of the newest computers
C. a list of software products
3. What time should the secretary send the material?
A. 2:30 PM
B. 3:30 PM
C. 5:00 PM
4. What is the caller's name?
A. Cordell
B. Kordel
C. Kordell
5. What is the caller's telephone number?
A. 560-1287.
B. 560-1828
C. 560-2187
3. Listen to the conversation (http://www.esl-lab.com/bs1/bs1.htm) by pressing the "Play Audio" button and answer the questions.
1. What was the main focus of the survey?
A. leisure sporting activities
B. average age of athletes
C. durability of sporting equipment
2. Which group seems to be most active in sports?
A. 18-26
B. 27-35
C. 36-45
3. Which sport was cited as the third most popular?
A. jogging
B. tennis
C. cycling
4. What is NOT one of Gary's marketing strategies?
A. target the 18 to 26 year-old age
B. sell tennis rackets
C. carry more athletic shoes
5. Why does Sam want to target the 46-55 age group?
A. They have more buying power.
B. They are very health conscious.
C. They tend to enjoy sports more




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