Тесты для оценки знаний студентов очной формы обучения по дисциплине «Профессиональный иностранный язык»

 

Read the text and retell it: 

Supervisors who realize that happy employees create a better workplace environment and 

therefore have greater productivity, need to go out of their way to make sure they give their 

employees support and recognition. Support and recognition also create cost savings to the 

company. According to WorkPlacesSupport.co.nz, "Cost savings from taking good care of 

employees can include the following: increased engagement, higher productivity, reduced 

absenteeism, improved production, healthier communication, workplace wellness, and 

reduced staff turnover." It just makes sense to pay attention to keeping the crew happy. What 

can you do as a supervisor? 

 

Instructions 

 

 

Many supervisors are aware of giving service anniversary gifts. If money is not an issue, there 

are businesses that provide catalogs that may be given to employees, who get to choose what 

they want. The only problem is that sometimes there may not be something they want in it. A 

bonus check is always appreciated, and it can either be invested or spent on whatever the 

employee desires. 

 

Treat employees to training and education opportunities. If they are offered in-house, there may 

not be any extra expense for the company because the instructor is already being paid a salary. It 

doesn't have to be technical training, either; it could be yoga, jazz classes or real estate investing. 

Many speakers will come in for free as part of their organization's efforts to recruit new members 

or clients. Offering these freebie classes does much to let the employees know that they are 

important to the company. 

 

Put a handwritten note in the employee's mail box. It can go a long way to encourage her. The 

fact that somebody noticed her hard work and dedication will reap plenty of benefits for the 

employer in a worker who enjoys coming to work and giving it her best. If you don't feel 

comfortable writing a personal note, you can do what one principal does: He uses pre-printed 

"million dollar" bills and fills in the teachers' name and what they are getting the recognition for. 

It could be appreciation for caring enough about the students' education to take the extra time to 

arrange a field trip to an event that complements the curriculum. Whatever the employee does 

that rises above normal expectations should be noted. 

 

Offer job flexibility, a great way to support employees. Often workers don't care as much about a 

little extra money in their pocket as they do about having the flexibility to be able to help out at 

their child's school or take an elderly parent to the doctor. If the employer can make his staff's 

lives a little easier, they will be less stressed and will perform better in their job when they are 

there. 

 

 

№8

 

Read the text and retell it: 

Businesses without effective staff communication suffer from lost profits, poor productivity and 

poor employee morale. In order to solve many business problems, employees need to be able to 

collaborate  and  cooperate  effectively.  Good  communication  can  encourage  employees  to  work 

harder,  solve  problems  together  and  work  towards  a  common  goal.  It  is  the  job  of  every 

supervisor,  manager  or  boss  to  make  sure  employees  are  communicating  effectively. 

Fortunately, there are many techniques and tools for facilitating staff communication. 

Evaluation 



 

The first step in addressing employee communication problems is to identify what is 

hindering the discussion. In many cases, unhappy employees express their unhappiness by 

withdrawing from colleagues and decreasing productivity. According to Lab Manager, the top 

ten employee concerns involve salary, benefits, favoritism, pay equity, excessive management, 

inadequate communication, overwork and workplace conditions. 

 

Suggestion Box 



 

A suggestion box is a great way for managers to find out what is upsetting employees 

while avoiding a potentially confrontational situation. Managers can address suggestions in an 

all-staff meeting so that everyone is on the same page. Effective communication starts at the top. 

A manager who communicates well will set a good example for employees, and will demonstrate 

techniques staff can use to communicate with each other. 

 

Infrastructure 



 

Maintaining a good communication infrastructure can prevent potential grievances from 

escalating. You can start by utilizing the communication tools you already have in place. Most 

companies have a staff handbook that communicates company policy, rules and regulations to 

new employees. A staff bulletin can be a helpful tool for updating staff on company changes that 

might otherwise cause confusion or upset, according to the Michigan Department of Education. 

Listening 



 

It is important for managers and employees to learn to listen to co-workers. Many people 

are good at explaining what is bothering them, but many are not so good at paying attention to 

what is bothering others, according to the University of Maryland Health Center. Learning to be 

an active listener involves concentrating on what is being said, listening to all the facts without 

interrupting, listening for key points and asking questions or commenting on those points, and 

holding back personal judgment. 

Team Building 



 

Team-building exercises, whether at the office or during an employee retreat weekend, 

can help to build social relationships that will strengthen the bonds between workers. Team-

building exercises should focus on achieving a common goal through verbal communication and 

through physical teamwork to build morale. According to Gordy Curphy, Ph.D., a team-building 

professional, simulating a shipwreck on a sandy beach and asking employees to build a shelter 

can help employees delegate, communicate and achieve something together that they could not 

have achieved alone.