Учебное пособие по деловому английскому языку Самара Издательство


End the call in a pleasant manner



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End the call in a pleasant manner. Thank once again the other person for his/her 
time. Set an appointment for another call if it is needed, and wish him/her a good day. 
 
Useful Telephone phrases 
 
Opening a call 
 
•  Hello/Good morning/Good afternoon 
•  This is (your name) from (your company’s name) … 
•  It's (name) 


 
104 
 
 
Explaining the reason 
for the call 
•  I am calling on behalf of Mr/Mrs/Ms (name) 
•  I'm calling about …. 
•  I wanted to ask about ….. 
•  Are you the right person to ask?   
Asking for the person  •  Can I speak to (name), please? 
•  May I speak to (name), please? 
•  I would like to speak to (name) please. 
•  I am trying to contact (name).     
 Taking a call 
•  (name) speaking. 
•  (company name). How can I help you? 
     


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